FAQs, or frequently asked questions, are a helpful resource we provide to our customers to help answer common questions they may have about our products or services. We've compiled a list of the most commonly asked questions and provided clear and concise answers to make it easy for you to find the information you need.
FAQS
FREQUENTLY ASKED QUESTIONS
Question
How do I book an Accessible Vehicle?
Answer
This process is quite easy, just contact Janah al Aman through our website at janahalaman.com or through the Application, or by phone at 920013490. Once the reservation is received, a member of the Janah Al Aman team will contact you by phone, to confirm the reservation and take down the necessary information.
Answer
Question
What is a wheelchair accessible VEHICLE?
Answer
Wheelchair accessible Vehicles have Rear Hydraulic Lifts to assist the wheelchair user with getting into the vehicle, which is far easier than transferring from a wheelchair to a car seat and dismantling the wheelchair for the journey.
Answer
Question
What areas do you serve?
Answer
Service is available in entire RIYADH AND COMING SOON IN JEDDAH AMD MECCA
Answer
Question
What are Charges per Hour?
Answer
The price varies depending on the route.
Answer
Question
How many Wheelchairs can fit in the Accessible Vehicle?
Answer
Our Vans can hold up to five (5) passengers, including the driver in addition to One Wheelchair occupant. There are different seating configurations, so the total available seating may change.
Answer
Question
How is the Wheelchair secured inside the VEHICLE?
Answer
Safety of our clients is our top Priority. We use a “QStraint” system to secure the wheelchair. This is a four-point locking system. There is both manual and automatic QStraints in the vehicle.